Private Detective Frequently Asked Questions [FAQ]

Are your private investigations confidential?
We will only give out information about you if we have a duty to do so by law. Please be assured than any information you provide us with will be kept completely confidential.
We will not keep any information relating to your investigation for any longer than is necessary. You have a right under the Data Protection Act of 1998 to ask what information we hold about you and your investigation.
Your confidentiality is our highest priority.
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Will the subject I want to trace know that I am looking for them?
Nobody should ever be able tell that they are under investigation by one of our private detectives. Our services are completely private and confidential. read more about locating people...
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Is it legal?
'Go Private Investigator' has access to tens of thousands of records, be they financial, property records, criminal records and more. None of the resources we use nor any of the services we provide are illegal.
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How long will the investigation take?
This really does depend on the investigation in question. We will always give a rough estimate of the timings involved during our initial consultation once we know the specifices of your case.
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What are your payment terms?
Was accept payments via Credit Card, Cheque, Bank Transfer or several online payment methods.
As a matter of discretion all payments, whether Credit Card, Cheque, Bank Transfer or Online Payment, will be made payable to Zookx Limited - so our trading style of 'Go Private Investigator' will NOT appear on any bank statements.
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What guarantee is there?
Our goal with each case is to meet and exceed our clients objectives. We do our best to provide the highest quality investigative resources and results, however sometimes it may simply not be possible find the results that you are looking for. We do offer some serivces on a no-find-no-fee basis.
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How do you find people?
In addition to using the regular data base services available to most private investigators and information providers we have developed our own proprietary databases, methods and sources.
We also, whenever possible, attempt to contact associates, friends, neighbours, employers, creditors and other contacts that may have knowledge of the subject.
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What information do you need?
This depends on the service that is required.
For example, if we were being asked to locate a missing person we would like to know any or all of the following:
Full name
Last known address
National Insurance number
Date of birth
The names of relatives, previous employers and friends
Drivers license number.
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How soon can you start?
We endeavour to start work on your case soon as you instruct us, whether verbal or in writing.
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What area do you cover?
We primarily operate a nationwide service all across the UK. We do also have an extensive network of agents located internationally - allowing 'Go Private Investigator' to work anywhere in the world.
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What hours do you work?
Our office typically operates a five day, 9-5.30, week. However the nature of our business often leads us to work whatever hours are required by the case in hand. You can contact us via e-mail 24 hours a day or, if you feel the need to call us outside office hours, on 07976 444 444
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Will my partner/husband/spouse will find out that I'm checking on them?
Nobody should ever be able tell that they are being investigated. Its our business to provide a service that is completely private and confidential.
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I cant communicate normally, is this a problem?
No, we can arrange to contact you via e-mail or text message. If you can only speak to us at specific times then please let us know or contact us via the call back form.
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How do your details appear on my credit card statement?
As a matter of discretion all payments, whether Credit Card, Cheque, Bank Transfer or Online Payment, will be made payable to Zookx Limited - so our trading style of 'Go Private Investigator' will NOT appear on any statements.
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If you think that you may need any of our services, call us now, confidentially on 0800 043 6667, alternatively click here to send us an e-mail. |
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